Their conventional responses are We're going to refund without the need of even being familiar with what consumer is under-going and 2nd we reorder merchandise to suit your needs but that should be obtainable in upcoming supply slot which might be a person entire working day. Therefore you buy some thing and look ahead to 2 days for just a mistake by them.
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Perspective discussion · bigbasket @bigbasket_com 6h Replying to @SUDHEERCHUNDURl @bigbasketblog We regret the inconvenience brought on. Could you please assistance us with all your registered agreement facts, we will likely have this checked.
Check out conversation · bigbasket @bigbasket_com 9h Replying to @LeHighburyFC We regret the inconvenience triggered. Could you remember to assist us using your purchase amount? We will do our best that will help you.
Changes in weights are billed to our wallets after which later on in orders are added towards the cart. Nowadays Once i ordered in two orders there was adjustment of two rs Every single and just one was with the item they mis-sent after which refunded.
This is not sufficient now the things they did was eradicated considered one of my item in the listing devoid of informing me ! I called them many occasions to have it incorporated and so they ended up expressing its not obtainable anymore finally they additional it i dont know the way they managed or how they were fooling me just before that! Last but not least now purchase was supply punctually and delivery male achieved my handle with out even calling me (dnt knw how he acquired my tackle which two days back he was unable to get). Now they shipped Incorrect merchandise and shipping and delivery boy was expressing product is same as ordered i dont understand how these guys are managing this application! So irresponsible and impolite men ! Bad working experience!
Check out more info dialogue · bigbasket @bigbasket_com 7h Replying to @kunalsen7684 We tried out reaching you on your registered Call info. On the other hand, there was no reaction from you. Kindly let's know your convenient time or alternate mobile amount.
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See discussion · bigbasket @bigbasket_com 8h Replying to @LiveFromALounge We absolutely understand your problem, we're hunting into this challenge. We can get again to you with the update before long. Make sure you spare us sometime.
At bigbasket your procuring experience is our priority and we would like to understand how we are able to improve our application as well as solutions.
Constrained selection: I desired a specific brand of milk goods, couldn’t locate it on Massive Basket. At the same time wanted a specific manufacturer of cookies, couldn't obtain.
Animesh Anand Intentionally looking to fool prospects. I positioned purchase 2 times back and the supply dude contacted me only once to confirm my handle. He was merely a society away from me and he claimed he couldn’t uncover my deal with and remaining for an additional area without even informing me. Then i contacted purchaser care and they explained to he are not able to arrive now so rescheduled my purchase to subsequent working day morning slot and i gained confirmation information that I might receive my grocery in early morning slot. Up coming working day i waited total day but no connect with no phrase from them, infact i tried to Make contact with them but they no reaction and after that afterwards final evening somehow connect with matured to buyer care and so they said they misplaced buy so would change and buy and get it sent subsequent working day evening slot !
It receives tiring at times to examine every thing. Whenever they come in time, they won't have card machine, whenever they do both of those, they are going to deliver expired solutions etc. So Plainly there is no consistency and sincerity in meeting buyer needs. Their client treatment is largely non existent with no centralised Management and accountability. So eventually, large amount of consideration seekers spoiling the initiative which might have revolutionised grocery shopping.
We have given you some totally free delivery tokens. The free of charge shipping tokens are valid till couple of days. A free supply token is quickly applied every time a shipping and delivery charge is due. So, take pleasure in the bigbasket working experience far more While using the absolutely free deliveries!